Operation manuals are a very important tool for business. They provide knowledge and guidance for staff to refer to as required. It aids to ensure consistency within your business and allows employees to perform correctly and efficiently.
They are informative and effective tools when training new staff members and are imperative if you ever need someone to fill in while you, or other staff members, are absent.
Often absences are unplanned and can put great strain on your business if there are no procedures or operation manuals in place to refer to.
If you suddenly became unwell or needed time off work for family or personal reasons, who would look after your business? Would they know what to do? Would you trust them to follow or remember instructions on how you would like things to operate?
Operation manuals set standards for all employees to follow while maintaining your company image.
If you are looking at improving your business, this is a great low-cost way to improve service and employee practice